Maintenance · Cleaning & health checks

Solar Maintenance & Cleaning

A solar system only pays back if it keeps performing, and most quietly lose output to soiling, a tripped inverter or a dead string that nobody notices for months. We clean, test and monitor, on systems we installed and systems we did not, so the array you paid for keeps earning.

In-brand illustration
Scope

What this job includes.

  • Panel cleaning, residential and commercial, with the right water and access gear
  • Performance health check: string testing, inverter fault codes, isolator checks
  • Monitoring set up or fixed so you actually see a drop when it happens
  • Fault-finding and repair on any brand, not just systems we installed
  • Scheduled maintenance agreements for commercial arrays
Our system: We measure before and after, so you see what the clean or the repair actually recovered, not just a "looks better" claim. On a maintenance agreement we monitor between visits and call you when the data drops, instead of waiting for you to notice the bill.
How we quote it

The same itemised quote, every time.

Whatever the job, your quote names the panel and inverter, sizes the system to your bill and shows the STC as a figure, so you can see exactly what you are paying for.

The scope and compliance sheet
  1. 1 Sized to your bill. The array is sized to your metered usage and load profile, not to the biggest rebate on offer.
  2. 2 Panel, named. The exact SunPower (or specified) panel on the quote, with its product and performance warranty, not "premium panels".
  3. 3 Inverter, named. The exact Fronius (or specified) inverter and its warranty, sized to the array, not the cheapest unit on the van.
  4. 4 Shading + roof study. Orientation, pitch and shade assessed on site, with optimisers or microinverters specified where the roof needs them.
  5. 5 STCs shown as a dollar line. The federal STC incentive applied as a point-of-sale figure: gross price, STC value, net. Never a vague "rebate applied".
  6. 6 Warranties, itemised. Panel product, panel performance, inverter and workmanship listed separately with their years, so you can compare like for like.
  7. 7 Compliance + paperwork. Installed by our own crew to AS/NZS 5033 and 4777, with the Certificate of Electrical Safety and Certificate of Compliance named as deliverables.
If a quote does not show these lines, you cannot compare it, and you do not know what has been cut.
How it runs

What happens, step by step.

1

Site + usage assessment

We read your bills and load profile, study the roof orientation, pitch and shading, and check the switchboard and supply.

2

Design + named quote

You get the system sized to your usage, the panel and inverter named with their warranties, and the STC shown as a dollar line. The workings are on the page.

3

Approval + grid paperwork

Fixed scope, STCs handled, and the grid-connection and metering application lodged with your network and retailer.

4

In-house install

Our own crew installs to AS/NZS 5033 and 4777, never subcontracted. Staged around your trading hours for commercial sites.

5

Test + commission

Every string tested, the inverter commissioned and monitored, and the Certificate of Electrical Safety and Compliance issued.

6

Handover + monitoring

Monitoring set up on your phone, the warranties and certificates in your hand, and a walk-through of how the system runs.

Accredited, covered, warranted

The paperwork behind the price.

SAA SAA-PLACEHOLDER, EC-PLACEHOLDER, Public liability insured, and a Workmanship warranty workmanship warranty. All in writing, all on the quote.

A walk through exactly what is covered: the SAA accreditation and licence you can verify, the cover that protects your home, and the warranty that names its own exclusions instead of hiding them.

The licence, the cover, the warranty, and how to check each one.
Proof, recent work

Solar Maintenance & Cleaning jobs we’ve done.

Before
After
Performance health check + clean, Byron Bay. String testing and inverter diagnosis on a dead-string system left by a vanished installer, then cleaned and re-monitored.
Questions, answered

Common Solar Maintenance & Cleaning questions.

How often should solar panels be cleaned? +
For most coastal and suburban homes, once a year is plenty; near farms, mills, heavy traffic or salt spray it can be twice. Rain helps but does not clear bird mess, pollen or grime on a low-pitch roof. We check the soiling and the output and tell you honestly whether a clean is worth it for your site.
Do you service systems you did not install? +
Yes. A lot of our maintenance work is on systems installed by companies that have since vanished, which is common in solar. We test the array and inverter on any brand, find the fault, and tell you whether it is a repair, a part, or an ageing system worth replacing.
My system stopped generating, what now? +
Start by checking the inverter screen or app for a fault code and that the solar supply main switch is on. If it is showing an error or nothing at all, do not poke around a live DC array, book a health check. We diagnose the inverter, the strings and the isolators, and quote any repair before we do it.
How do I know my system is underperforming? +
Monitoring is the honest answer, and most systems have it but it is never set up. We connect or fix your monitoring so you can see daily generation against what the system should make, and on a maintenance plan we watch it for you and call when it drops.
Is panel cleaning dangerous to do myself? +
It can be, on two counts: the roof, and the array. Walking a wet or steep roof is a real fall risk, and a panel with a hidden fault can carry dangerous DC voltage. We have the height-safety gear and the testing to do it safely, which is usually cheaper than the alternative.
What does a health check or service cost? +
A residential clean and health check is typically in the $180 to $450 range depending on roof access and system size, and we measure output before and after so you see what it recovered. A fault diagnosis is quoted once we have tested the array and inverter, and any repair is priced before we do it, never a surprise on the invoice.
My output dropped, is it a fault or just the weather? +
Monitoring tells us quickly. Output naturally dips on overcast days and in winter, but a genuine fault, a dead string, a tripped or failing inverter, soiling, shows a different pattern in the data. We read your monitoring, test on site if needed, and tell you honestly whether it is weather, a clean, or a repair.
Does coastal salt air mean more maintenance? +
A bit, yes. Salt build-up on coastal homes around Tweed, Byron and Ballina can cut output and, over years, attack poorly-specified mounting and isolators. A regular clean and a check of the corrosion-rated hardware keeps a coastal system performing, which is part of why we spec for the salt zone at install in the first place.
Get started

Get a free quote with the panel, the inverter and the payback shown.

Tell us what you need. We book a site assessment and send an itemised quote you can actually read, not a one-number text.

✓ SAA Accredited✓ SunPower + Fronius partner✓ In-house crew, never subbied✓ 300+ five-star reviews✓ Workmanship warranty
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